24/7 Emergency Restoration
When damage hits,we get to work.
Water, fire, mold, and storm damage restoration for multifamily communities, commercial properties, and homes.
Credentials
IICRC certified.
Nationstar Restoration is IICRC certified. The Institute of Inspection, Cleaning and Restoration Certification sets standards for the restoration industry, and those standards inform how we approach a job.
About our team
What we restore
Six services, one coordinated response.
Each page explains the situations we handle, the work involved, and what you can expect.
Who we serve
Built around how property managers actually work.
Multifamily communities and property management companies
One point of contact for the whole loss. We coordinate with on-site staff, limit disruption to residents, and document the work so your records and your insurer are covered.
Clear communication / Coordinated work / Documentation
Commercial properties, including retail and grocery facilities
We plan work zones and equipment so the affected area is contained and the rest of the building can keep running wherever it is safe to do so.
Limited disruption / Planned sequencing
Residential homeowners
You will be told what happened, what we are doing, and what comes next, in plain language. Call, or send a request and we will respond.
Plain language / Direct line
Request help as a homeownerWhy Nationstar
More than 30 years of combined team experience.
Our team brings more than 30 years of combined restoration and reconstruction experience, with a focus on clear communication, coordinated work, and careful documentation.
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One call, coordinated support
Cleanup, drying, and repairs are planned together instead of passed between vendors.
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Clear communication
You hear what we found, what we are doing, and what happens next.
- 03
Responsive service
Emergencies are answered by phone around the clock.
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Professional standards
IICRC certified, with documented procedures.
Process
What happens after you call.
- 01
Contact
Call us or send a request. Tell us what happened and where.
- 02
Assessment
We look at the damage, take readings where relevant, and identify what is affected.
- 03
Restoration plan
You get a plan that explains the work, the equipment, and how we will coordinate with you.
- 04
Restoration and updates
We carry out the work and keep you informed until it is finished.
You’ll know what we found, what happens next, and how the work is progressing.
Damage is happening now? Call.
A person answers around the clock. For questions that are not urgent, send us a request.